Product Support & Troubleshooting


Vidami FAQ   Vidami Blue FAQ

    What to do if your Vidami pedal isn’t working

    First, check our compatibility list to be sure Vidami works with the platform where you’re having issues. If a platform isn’t listed, it may not be compatible with Vidami.

    Next, disconnect and reconnect your Vidami or restart your computer or device to see if that resolves the problem. You can also try reinstalling the Vidami extension.

    If that doesn’t resolve the issue, follow the links below to find specific support and troubleshooting options for your specific model.

    Vidami pedal still not working?

    If troubleshooting your Vidami didn’t resolve the issue, please contact us for support.