Reinstall Vidami Extension

If you're having problems with your Vidami pedal, reinstalling the Vidami App may resolve the issue.

How to reinstall the Vidami extension (Google Chrome, Desktop).

Reinstalling the Vidami extension in Google Chrome only takes a few minutes. Follow these steps on the computer or Chromebook where you’re experiencing issues.

  1. Open Google Chrome on your device.
  2. Visit the Chrome Store page for the Vidami extension.
  3. Click the “Remove from Chrome” button.
  4. Confirm the removal by clicking “Remove” in the popup that appears.
  5. Click the “Add to Chrome” button to install the Vidami extension. If a popup appears asking you to identify your keyboard, close that popup without touching any keys on your keyboard.
  6. Restart your computer.
  7. Open YouTube or your compatible platform of choice and test to see if that resolved the issue.

How to reinstall the Vidami extension (Safari, Desktop).

Reinstalling the Vidami extension in Safari doesn’t take long. Follow these steps on the device where you’re having problems.

  1. Launch Safari.
  2. Click “Safari” on the menu bar.
  3. Choose “Settings.”
  4. Select the “Extensions” tab.
  5. Find Vidami in the extensions list and click “Uninstall.” A popup will appear.
  6. Click “Show in Finder.” This will open the Applications folder with the “Vidami for Safari” extension highlighted.
  7. Drag the “Vidami for Safari” extension to the Trash. You may need to enter your password.
  8. Visit the Apple Store page for the Vidami extension.
  9. Click the button or Cloud icon to reinstall. If you visit the page in Safari, you may need to click a button to go to the App Store before you can reinstall.
  10. Set your permissions to allow access to control Vidami-compatible websites.
  11. Restart your computer.
  12. Open YouTube or your compatible platform of choice and test to see if that resolved the issue.

Note: Apple requires users to set extension permissions manually. The Vidami pedal will not work properly with Safari until you have allowed these permissions. Watch the linked video in Step 8 for a guide to this process.

If reinstalling the app didn’t fix the problem, please visit our FAQ page or contact us for assistance.