Vidami warranties its products and their varying components to be free from defects in material and workmanship for a period of one year from the original date of purchase when purchased from an Authorized Vidami Dealer:
If the product fails within the warranty period, Vidami will repair or, at our discretion, replace the product at no cost to the original purchaser.
This warranty covers defects in manufacturing discovered while using this product as recommended by Vidami. This warranty does not cover loss or theft, nor does the coverage extend to damage caused by misuse, abuse, unauthorized modification, improper storage, lightning, or natural disasters. Damage caused by any of the above circumstances may result in a non-warranty repair fee.
Products that were purchased from an unauthorized dealer are not covered under warranty. The warranty is non-transferrable and does not cover used or second-hand products.
Please contact your dealer for information on warranty and service outside of the USA and Canada.
Limits of Liability
In the case of malfunction, the purchaser’s sole recourse shall be repair or replacement, as described in the preceding paragraphs. Vidami will not be held liable to any party for damages that result from the failure of this product. Damages excluded include, but are not limited to, the following: lost profits, lost savings, damage to other equipment, and incidental or consequential damages arising from the use, or inability to use this product. In no event will Vidami be liable for more than the amount of the purchase price, not to exceed the current retail price of the product. Vidami disclaims any other warranties, express or implied. By using the product, the user accepts all terms herein.
How to Obtain Service Under this Warranty
For North American customers: Contact Vidami through our website at https://vidami.com/pages/contact for Return Authorization and information. Proof of original ownership may be required in the form of a purchase receipt.
For Customers Outside the USA and Canada: Contact the Vidami dealer from which the product was purchased in order to arrange warranty repair service.